Ejada Successfully Implements Multi-tenant Communication Infrastructure, With MirrorFly

Personalized Chat Features In Ejada Client, Built In React Native

MirrorFly integrated custom messaging features in Ejada’s platform app to enhance its user experience and streamline the overall communication operations. This setup covered the registration process, initial profile setup, contact management, chat functionalities, media viewing, and various settings options, everything in React Native.

• Registration Process

  The registration process is accessible through contact synchronization and can be configured to work with any active directory or single sign-on (SSO).

  By default, the SDK requires users to enter their phone number for OTP validation. This process can be customized based on the client app’s requirements.

• Initial Profile Settings Page

  The system extracts profile information from the existing database to the SDK, allowing users to view but not edit their basic information.

  Users can update their profile picture, email, mobile number, and status. The profile picture can be updated by taking a new photo, choosing an existing one, or removing the photo.

• Contacts

  Users can access a list of contacts available in the contact directory.

  Contact synchronization can be customized based on the business use case, such as exporting the contact list added by end users.

• Chats

  To start a chat, users must select a contact who is a registered user of the app. In the chat, users can upload pictures, take photos or videos, record and send audio, share their location, and share contacts. These attachments are available for both individual and group chats.

  Users can also create groups with up to 250 participants. Messages sent in the group are visible to all members, and attachments like pictures, videos, audio recordings, locations, and contacts can be shared within the group.

• Media Management

  Users can view all media shared in a personal or group chat through a dedicated button. Even if the sender deletes the media or the chat, the media remains accessible to the users. This includes photos, videos, recordings, and audio files.

• Starred Messages

  Starred messages are organized by user chat. Users can share, forward, or un-favorite starred messages and delete them anytime.

• Blocked Contacts

  Users can block contacts via the private chat page, preventing the blocked user from seeing their profile picture and status or sending messages.

*View other Default Features that comes with MirrorFly’s Solution

Every Part Of The Development Employed 100% Customization

With complete support from MirrorFly, Ejada has implemented a comprehensive system for external authentication and AI agent integration, all as per the business requirements addressed by the platform.

• External Authentication

  The system leverages MirrorFly SDK to manage authentication tokens seamlessly: Ejada’s main application generates authentication tokens passed through MirrorFly SDK to the backend for validation.

  Tokens are stored and managed until expiry, with updates handled by the host application. This setup enables secure user registration and access to AI agent APIs, requiring a dedicated XMPP/TCP connection with specific firewall rules.

• AI Agent Integration

  Ejada integrates an AI agent for advanced chat capabilities: Each domain hosts a dedicated AI agent managed via an Erlang module, filtering and processing messages through Ejada’s AI API.

  Responses, including text, choice selection, and deep linking, are managed through HTTP REST APIs, supporting both audio and text inputs converted to base64 for seamless interaction.

• Feature Restrictions and Controls

  Administrative panels allow dynamic control over platform features: Tenants and users can adjust settings such as group chat, single chat, communication limits, archiving, and chat history.

  Mobile app users and tenant admins manage these settings through an intuitive interface, with clear error handling for restricted features on both SDK and UI levels.

A Single On-prem Server, Multiple Domains

MirrorFly utilizes Ejabberd Virtual Hosts to establish a multi-tenant model, allowing multiple Ejada domains such as sample1.domain.com and sample2.domain.com on a single server. Each tenant is allocated a distinct database schema to maintain data isolation.

MirrorFly seamlessly integrates different or identical authentication systems across tenants and automates the onboarding process using Infrastructure as Code (IaC) scripts for efficient deployment and configuration.

Microservices within MirrorFly, implemented on the Java Spring Boot framework, adopt domain-specific methodologies to manage tenant contexts and requests effectively.

MirrorFly optimizes database performance through connection pooling and enhances operational transparency by tagging logs with domain identifiers. This setup facilitates comprehensive tracking and management of tenant-specific activities in Ejada’s platform.